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13 June 2008

Textbook Example


This is a perfect example of why some things are just not for me.

If you have been following along with the whole CVS saga - you already know that BloggyFriendMindi from The Queen Mum has been kind enough to work out a scenario for me on her new blog Moms Need To Know, because I require special assistance with these things - a steep learning curve, if you will. SO! After realizing the my coupon had expired - the $4/$20 one - I did what Mindi said to do and called CVS for help. I first spoke to the Extra Care people - the folks that handle the card itself... they promptly told me that this is a function of cvs.com and transferred me there. The young man there said he couldn't help me. He didn't have any left. Then he said he found one. Then he said he didn't have it. Then he said - oh yes! Yes indeed - his manger has one. I gave him my email address and went to run my errands.

I went to Aldi (that place RAWKS!!) and then I went to CVS. I figured since I was out, why not just do transaction number one... so I did. I had to dig for about 15 minutes for a toothbrush but I finally found one that matched the advert. Grabbed the flouride mouthwash and the band-aids and checked out - got my extra care bucks. Went to Goodwill (scored a lovely Jones New York Dress for $6.50 and a gofit.net balance board for $4) and then went home. Where I found this lovely email:

Dear Valued CVS.com Customer,

Thank you for contacting CVS.com.

In response to your inquiry for the $4.00 off of $20.00 coupon, please
be advised that we have researched with Extracare and they no longer
offer this promotion through emails. They will look into your situation
though so we must advise that you contact Extracare directly at
1-800-746-7287 (option 3, option 2).

If you have further questions or require additional assistance, please
contact us by email at customercare@cvs.com or by phone at (888)
607-4287.

As always, thank you for choosing CVS.com.


You see what I mean? I just do not think that I have a Karmic destiny with CVS.

7 comments:

Frog said...

Sorry, but.... LMAO !!!!!!

DaisyBug said...

All for your amusement, my friend... :D

Marvin the Martian said...

It's just not worth the effort, is it? ;-)

But Goodwill is nirvana for us. Even the dumpster BEHIND the Goodwill is pretty good. ;-)

Marvin the Martian said...

j/k

Lara said...

I like goodwill too... got GREAT cargo pants for both sons, and a pair of jeans, a pair of shorts, and a cute plaid pair of boxers to sleep in for my daughter. I wanted the boxers but my butt was too big. grrr

I say let's skip CVS and go Goodwilling together. Deal? :)

iFred said...

So, you're one of "those" ladies?

I waited forever for a lady "doing coupons" in front of me at CVS. Grrrr. I think she bought the entire cosmetics department and didn't have to pay anything, or very little, for it all.

Shana said...

Kinda makes me glad there is no CVS around here..LOL

I wonder if Rite Aid has a program like this? hmmmmm...